Q&A / Info

What is Rikers Online?

RikersOnline.com is a one stop reference for people who want to find out about Rikers Island and for people who believe they may have a valid claim against the City of New York.

  • Did you slip & fall in any area of any City inmate facility? (Rikers, Brooklyn House, Tombs/MDC, The Boat/VCBC, etc..)
  • Were you assaulted by guards while there?
  • Were you assaulted by other inmates while there?
  • Were you cut or slashed by a razor or scalpel while incarcerated?
  • Were you supposed to be placed in Protective Custody (PC) while there but wasn’t and was assaulted as a result?

If so, you may be entitled to compensation but you MUST file a notice of claim within 90 days of the incident. An attorney can help you with this process, or you can do it pro se (pro se means without an attorney). If you’d like to speak with an attorney about it, please fill out the information to the right and one will contact you immediately. If you’d like to fill it our pro se, then please click here.

What is a Notice of Claim?

A Notice of Claim is a form that must be filled out within 90 days of the date of incident.  The claim form MUST be mailed certified to the City Comptroller’s office in order to place them on notice that you intend to sue or settle your claim/matter. A claim can also be filed online. An attorney can help you with this process by simply filling out the form to the right. The law that requires this claim can be found here.  If a Notice of Claim form is not mailed certified, or is filled out incorrectly, it can be disallowed even if you were issued a claim number or acknowledgment of claim letter.

Rikers Island Information:

The Rikers Island complex, which consists of ten jails, holds local offenders who are awaiting trial and cannot afford, obtain, or were not given bail from a judge; those serving sentences of one year or less; and those temporarily placed there pending transfer to another facility. Rikers Island is therefore not a prison, which typically holds offenders serving longer-term sentences. It is home to ten of the New York City Department of Corrections’ fifteen facilities and can accommodate up to 15,000 prisoners.

What is the best way to get to Rikers Island:

Rikers Island, in the East River between Manhattan, Queens and the Bronx, is the site of a jail compound of the same name which serves as New York City’s main detention facility. Rikers Island houses short-term inmates, many of whom are awaiting trial or transfer to another facility. It is accessible via a single bridge, and there is a single New York City bus line that serves it: the Q100.

Step 1

Get on an N or Q train. If you’re in Brooklyn, get on a Manhattan-bound train. If you’re in Manhattan, get on a Queens-bound train. If you’re in Queens, get on a Ditmars-bound train.

Step 2

Get off the train at Ditmars Boulevard.

Step 3

Walk two to three blocks north on 31st Street until you reach 20th Avenue.

Step 4

Turn right on 20th Avenue and walk on the south side to the Q100 bus stop, about 50 feet from the corner.

Step 5

Stay on the Q100 until you get to Rikers Island, the end of the route.

Can I call Rikers Island?

Yes! They are surprisingly helpful if you call.
NYC Department of Correction: (212) 266-1212.
Rikers Island Inmate Information: (718) 546-0700.

Can I search online for an inmate or family member?

Yes! By clicking here

We get this all the time, so I’m posting it: “I know this has nothing to do with Rikers but my ____ was moved upstate, where is he??”

It takes approximately two to three days for the systems to update but once it is done, you can easily look up a State inmate by clicking here.

All the following questions have the same answer!
What if I, or a loved one, has been assaulted while in Rikers?
Or, what if I or a loved one has been slashed while in Rikers?
Or, what if I or a loved one has been beaten by a CO (correctional officer)?
Or, what if I or a loved one was raped or gang assaulted while in Rikers?
Or, I’d like to file a lawsuit against Rikers for a slip and fall (slip & fall) that happened while I was in Rikers?

We can help but first you must fill out the form to the right. In order to obtain any form of justice or compensation you must file a notice of claim within 90 days of the date of incident. If you do not, or you do not do it correctly, it will be disallowed and you may be forever barred from bringing an action. Let us help, for free, by filling out the form the right so we can make sure it is done properly first and foremost.


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